I bring 25 years of product management experience, helping organizations make high-stakes decisions with incomplete information. I'm most effective in complex environments: multiple stakeholders, competing priorities, and real constraints, where clarity and alignment matter as much as execution. I'm currently focused on full-time leadership roles, and open to select consulting engagements alongside that search.
Independent product consultancy supporting software organizations in customer research, roadmap definition, and team operations.
Recent engagements have included customer discovery for a conversational AI health product, market and competitive research for an emerging consumer brand, and a discovery project for commercial insurance workflow automation, alongside an evolving personal practice building with agentic AI, from custom Claude Code agents to working prototypes.
Multi-national technology consulting firm; engaged across multiple concurrent client initiatives spanning insurtech, consumer tech, and automotive.
Serving as lead product advisor on an agentic-SDLC rewrite of a legacy benefits administration platform, using AI agents across BA, design, development, and QA to dramatically compress the rewrite timeline. Also advising a global technology company on a new consumer product go-to-market, and supporting presales strategy for enterprise automotive and AR/XR opportunities.
PE-backed B2B SaaS workflow and analytics used by CROs and biotech to run clinical trials.
Managed the flagship EDC & eCOA product portfolio, created a customer research engine, introduced modern processes into the Product function, and coached the team.
Angel/Venture-backed tech-enabled service for B2C and B2B2C vacation home rentals.
Developed product and project management processes: user research and analytics, data-driven roadmaps, cost/benefit feature analysis, lightweight iterative requirements, visual roadmaps, and cross-functional check-ins.
PE-backed tech-enabled service and SaaS apps for SMB. Acquired by MAP Communications.
Matured product strategy, processes, and mindset, both within Prod/UX and across Ruby at large. Leveled up the business acumen of the Product team and reinvigorated customer research. Championed data-driven decision making for the roadmap, and improved efficiency and customer retention.
Seed-stage D2C and B2B2C health insurance marketplace and internal tools.
Introduced product processes to the org: OKRs, strategic roadmap, designs, requirements, backlog, sprints, user research, and data-driven decision making for the web-based e-commerce flow and underlying tech stack.
Bootstrap enterprise B2B SaaS workflow & analytics for auto OEMs. Acquired by CDK Global.
Achieved Product-Market Fit by delivering ML-driven insights and workflow tools to automotive OEMs, executing a strategic pivot away from a distracting vertical, achieving significant revenue growth, and facilitating a successful acquisition.
Public, high-growth healthcare enterprise software & analytics. Acquired by Optum.
Transformed data science from an isolated team into the highly regarded technical arm of the corporate strategy group through soft-skills mentorship and evangelizing AI, ML, NLP, and statistical analysis to the organization.
Integration and scale-up of the Crimson enterprise B2B SaaS solution after its acquisition.
Led product management for the company’s flagship SaaS suite, transforming a high-potential new acquisition into a major driver of overall corporate revenue and long-term retention. Established and syndicated a Product Advisory Council to foster long-term customer relationships and to inform strategic and operational decisions.
Private, founder/CEO-led enterprise B2B SaaS workflow and project management software.
As the company’s first UI/UX specialist, introduced and institutionalized design practices, creating a user-centered design culture that improved customer satisfaction and accessibility compliance. Established a large, global "Inner Circle" focus group to inform a major app redesign.
Private, founder/CEO-led enterprise B2B activity-based cost accounting software.
My first role as a Product Manager was among a close-knit development team; we all learned Agile together and they helped me learn the basics of user stories, epics, MRDs, PRDs, UAT, acceptance criteria, and design.
BA in Cognitive Science from the University of California at Berkeley, with continued study in behavioral economics and organizational psychology